What problem did you have before ordering our service?
We needed to build a functional replacement for Driver care during non-working hours. Furthermore, we expanded cooperation with new agendas where it was not economically advantageous to recruit people into employment.
Were your expectations met?
Even though it is an external collaboration, the whole team is seen as part of our company. In a short time we have fully integrated procedures and trained operators are able to handle requests on behalf of our company.
What benefits have you gained thanks to our cooperation?
Expanded capacities to ensure operation, flexibility and above all to provide quality service without fear of losing the trust of our customers.
Would you recommend us to others?
Definitely and without any doubt.
Customer Experience and Projects Director